Jo Anne first started working for the Nelson Family back in 1997. She started as a receptionist and completed a dental assistant certificate all while raising 4 children. She became the Branch manager of the Franklin Rd surgery in 2000 then moved to the role of Practice Manager for both the Glen Eden surgery and the Franklin Rd surgery in her present role as Practice Manager. She has recently returned to us after an 8 year stint working for another dental practice – It feels just like coming home.
So what does this job entail? “I do everything behind the scenes, including all our office work. I also oversee & make sure things run smoothly in the surgeries and reception.”
Jo Anne likes to lead by example and is keen to make the staff the best that they can be, reminding them about excellence and generally ensuring that everyone working in the practice loves being there and gives the best they can.